FAQS


QWhen can i get engineers from you?

A:When you finish the Preparation conditions(water resource,electricity,air supply,production materials)contact with our sales people we will dispatch engineer to install the machine for you ,and train your employees to use the machine well. Normally when your preparation is done,you can contact with our sales people and cooperate us to get the visa for the engineer and our engineer will be there within 15 days.

QWhen can I get my machine after I paid?

A:Normally production time is around 30-60days,the exactly depend on what kind of machine you order.The shipping time is based on your destination port.

QHow to install my machines when it arrives?how much the cost?

A:We will send our engineers to your factory to install the machines and train your staff how to operate the machines. Customer pay air tickets go and back,accommodation and USD200/day/person.

QHow long time for installation?

A:According your machines order,we will send one or two engineers to your plant,it will take about 10 days to 25 days.

QHow about the spare parts?

A:We will send one year enough easy broken spare parts together with the machines,shipping together.During the warranty time,we will supply the spare parts with our cost including the delivery fees.

QWhats your payment term?

A:We accept 30% deposit 70%TT before shipment by TT/LC/Western union.

QWhats your delivery term?

A:We provide EXW,FOB,CFR,CIF delivery terms.

QHow to test machine before delivery?

A:Machines testing running over 8 hours, and sending testing videos.

QHow about the Packaging details?

A:Standard export packing, major products using export plywood case packing, small products use thick carton packing, ensure that the product packaging integrity and safety.

QAre you a trading company or a manufacturer?

We are a manufacturer, we supply the factory price with good quality, welcome to visit !

QDo you provide turnkey project?

A:Turnkey project available We can help you to start a new company in beverage making.

QDo you have any certificate?

We have been certificated by the famous certification authority.

QDo you provide customized service?

A:We can design the machines according your requirements(material ,power,filling type,the kinds of the bottles,and so on),at the same time we will give you professional suggestion by many years industrial experience.

QWhats your guarantee or the warranty of the quality if we buy your machines?

A:We offer you high quality machines with 1 year guarantee and supply life-long technical support.



Leave Your Message